Dear Lisa, thank you for your review. Apologize for the damaged box and inconvenience. We checked the box with a video before shipping. Also were angry and frustrated because the box was damaged due to the violent behavior of logistics during transportation. We actively discussed the solution and sent you a new box and confirmed which box you wanted most. Finally, we also bought a sample of the new box you wanted. You told us that you have found a box supplier in the United States to buy from, which is great. In the new order, all the box costs have been refunded to you. And some discounts are provided for the cards. Hope to maintain a long-term cooperative relationship with you. Thank you!